Privacy Policy

Effective Date: 2/5/2025

Welcome to InnerSpace Retreats (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://innerspaceretreats.co/ (the “Site”) or participate in our retreats, programs, or services.

By using our Site or services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

  1. a) Information You Provide Us:
  • Name, email address, phone number, and contact details when you inquire, book a retreat, or sign up for our newsletter.
  • Payment details when making a reservation (processed securely through third-party payment providers).
  • Health-related information when completing medical screenings (only collected with your explicit consent).
  • Any additional information you provide through forms, emails, or communications.
  1. b) Information Collected Automatically:
  • IP addresses, browser type, and device information for website analytics.
  • Cookies and tracking technologies (see Section 7).
  1. c) Information from Third Parties:
  • If you register through a third-party service, we may collect data provided by them (e.g., payment processors, medical screening platforms).
  1. How We Use Your Information

We use the collected data to:

  • Process retreat bookings and inquiries.
  • Conduct medical screenings to ensure participant safety.
  • Send important updates regarding your retreat.
  • Improve our services, website, and user experience.
  • Comply with legal obligations.
  • Provide customer support.
  • Send promotional content if you opt-in (you may unsubscribe anytime).

We do not sell or share your personal data with third parties for marketing purposes.

  1. How We Protect Your Information

We implement security measures, including encryption, access controls, and secure storage, to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you suspect a security breach, please contact us immediately at info@innerspaceretreats.com

  1. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your personal data or correct inaccuracies.
  • Data Deletion: Request deletion of your personal information, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • Restrict Processing: Limit how we use your data under certain conditions.

To exercise your rights, contact us at info@innerspaceretreats.com.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Sensitive information related to medical screenings is securely stored and deleted once it is no longer needed.

  1. Third-Party Services & Links

Our website may contain links to third-party websites or services (e.g., payment processors, external resources). We are not responsible for their privacy practices. Please review their policies before providing personal information.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analytics. You can control cookie preferences through your browser settings.

  1. Compliance with Legal Requirements

We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) for EU users.
  • California Consumer Privacy Act (CCPA) for California residents.
  • Other relevant local regulations.

If you are an EU or California resident, you may have additional rights regarding your personal data.

  1. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, contact us for removal.

  1. Policy Updates

We may update this Privacy Policy periodically. The last updated date will be reflected at the top of this page. Continued use of our Site or services constitutes acceptance of the revised policy.

  1. Contact Information

For questions, requests, or concerns about this Privacy Policy, please contact us at:

📧 Email: info@innerspaceretreats.com
📍 Address: Medellin, Colombia